As we emerge from the global pandemic, the need for connection and collaboration in all walks of life is fueling the adoption of cloud computing. Businesses are looking for new ways to seamlessly interact with customers, partners, and internally, and they are turning to cloud computing to make IT more efficient and enable business innovation.
While tools for transparent engagement with customers and partners existed before the pandemic, we will continue to witness a huge wave of innovation that will make collaboration and socialization in the workplace easier and simpler. Just as businesses invest in technology, it is imperative that they invest in people as well.
According to this year’s IDC Salesforce Economy Study, in 2021, cloud-related technologies are expected to account for a quarter of digital transformation IT spending globally, reaching 37% over the next five years. Specifically, IDC predicts that the so-called Salesforce economy alone will create around 9.3 million new jobs by 2026. According to IDC, nearly two-thirds of those jobs are expected to require specific skills. profession, such as certification or advanced skills. on vocational training.
Equip people with the skills to succeed
The expansion of cloud technologies has significant impacts on already existing digital skills gaps, increasing the urgency to bridge this gap to ensure that everyone has the opportunity to thrive. In a fully digital world, every business needs to be able to work, sell, maintain, market, collaborate and analyze data from anywhere. Indeed, companies must equip their employees with the necessary skills to communicate and collaborate in a hybrid digital work environment.
Just as the Fourth Industrial Revolution demands that we close existing technical skills gaps, the world of success in which we now live requires us to invest more in soft skills. Every business will need teams that can quickly exploit new technologies. Increasingly, too, they will rely on people capable of solving complex problems, challenging the status quo and generating a sense of common purpose among distributed teams. The use of world-class learning platforms like Trailhead, Coursera, and Udemy will only increase as the achievement of skill enhancement / development takes hold.
Doing business and growing in a sustainable way
As we emerge from the pandemic, the parallels to the climate emergency are striking. Both require a collective, responsible and sustainable response. The pandemic has demonstrated the importance of transparency in building trust, and that technology and sustainability go hand in hand.
Just as communities have taken on the task of responding to COVID-19, for example to monitor infection rates, likewise, strong leadership will be needed to deal with climate change. This explains why more and more companies are adopting new digital methods of monitoring, analyzing and reporting environmental data through cloud platforms.
The decisions businesses make today to close the digital skills gap will also reverberate for a generation. A commitment to closing the growing digital skills gap is fundamental to the future success and prosperity of our world, and doing so in a way that promotes equity and effectively harnesses untapped talent within the workforce. artwork. By wanting to reinvent the way we do business, ensuring that growth is sustainable and that people are prepared for the jobs of tomorrow, we can be sure of success in the digital economy.
The author is SVP & Managing Director – Sites, Salesforce India